Privacy Policy

1. Contact and Legal Entity

For the purpose of applicable data protection laws, PETAL PATH LIMITED is the data controller of your personal information. Our store operates under the trade name Petal Path.

2. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

• Device Information: browser version, IP address, time zone, cookie information, and how you interact with the Site.
• Order Information: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Customer Support Information: any information you provide during communications with our support team.

3. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

4. Sharing Personal Information (Dropshipping Disclosure)

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

• Shopify: We use Shopify to power our online store.
• Suppliers & Logistics: Because we operate on a dropshipping model, we provide your name, shipping address, and phone number to our third-party suppliers and shipping carriers. They use this data solely to package and deliver your order directly from their warehouses to your doorstep.

5. International Transfers

Your Personal Information may be transferred, stored, and processed outside of the United Kingdom and the European Economic Area (EEA). Since our suppliers are located globally, these transfers are necessary to fulfill your order and provide our services.

6. Your Rights

If you are a resident of the UK or EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.

7. Cookies

We use functional, performance, and advertising cookies to improve your browsing experience and understand how our visitors use the Site.